MyLIC App Guide 2026: LIC's Official Customer App to Pay Premium, Take Policy Loan and Revive Lapsed Policies Online
MyLIC is LIC's official customer app, formally launched on 15 April 2026 by the Department of Financial Services. Learn its features, how to download it safely, what to keep ready and LIC's official 24x7 helpline details.
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MyLIC App: Overview
MyLIC (listed as "My LIC" on app stores) is the official customer mobile app of the Life Insurance Corporation of India (LIC). It was formally launched on 15 April 2026 in Mumbai by Shri M. Nagaraju, Secretary, Department of Financial Services, Ministry of Finance, along with LIC's agent app Super Sales Saathi. LIC has over 260 million policies (260 million+), and MyLIC brings policy servicing, claims support, payments, documentation and customer engagement into one app. This guide explains its features, how to download and use it safely, and LIC's official helpline details.
| Item | Details |
|---|---|
| App name | MyLIC / My LIC (LIC Customer Super App) |
| Publisher | Life Insurance Corporation of India |
| Ministry | Department of Financial Services, Ministry of Finance |
| Formal launch | 15 April 2026, Mumbai |
| Digital platform | LIC's DIVE (Digital Innovation & Value Enhancement) |
| Android package | com.lic.customer.superapp |
| Downloads (Google Play) | 1 Crore+ |
| iPhone requirement | iOS 17 or later |
| LIC call centre | 022-6827 6827 (24x7) |
Who Runs MyLIC
MyLIC is developed and published by LIC itself. The Google Play and Apple App Store listings both show the developer/seller as Life Insurance Corporation of India, and LIC's official website lists the same app links on its Download App page. The app is part of LIC's DIVE digital transformation platform. At the launch, LIC CEO & MD Shri R. Doraiswamy and Managing Directors Shri Dinesh Pant, Shri Ratnakar Patnaik and Shri R. Chander were present, according to the Ministry of Finance release on PIB.
Key Features and Services
As per the PIB release of 15 April 2026, MyLIC lets policyholders:
- View and manage their full LIC insurance portfolio in one place
- Pay premiums instantly
- Track policy benefits in real time
- Take a paperless policy loan
- Update policies online
- Revive lapsed policies online
- Explore and buy new policies online
- Complete fast, secure, paperless e-KYC
LIC's Download App page adds that customers get notifications for pending actions and can buy policies suited to them. The App Store version history also mentions viewing and managing payments in the app and Face Match identity verification for new iPhone users.
Super Sales Saathi – for LIC agents
The second app launched the same day, Super Sales Saathi, is for LIC agents, intermediaries and field staff. It offers digital sales tools, real-time policy status tracking, automated follow-up reminders, AI-driven nudges, digital sales kits and performance dashboards. Policyholders should use MyLIC; Super Sales Saathi is meant for the sales force.
App Details at a Glance
| Platform | Official listing details |
|---|---|
| Android (Google Play) | Developer: Life Insurance Corporation of India; 1 Crore+ downloads; last updated 4 August 2026; rated 4.7 |
| iPhone/iPad (App Store) | Seller: Life Insurance Corporation of India; size 42.3 MB; needs iOS/iPadOS 17 or later; rated 4.7; latest version 1.0.18 |
Note: The Apple App Store description still states that the app is "currently available exclusively for select beta LIC customers". iPhone users who cannot sign in can use LIC's website or contact the LIC call centre.
How to Download and Use MyLIC: Step by Step
- Go to LIC's official page licindia.in/download-app and tap the Google Play or App Store link (this avoids fake look-alike apps).
- Before installing, check that the developer name is Life Insurance Corporation of India. On Android, the package name is com.lic.customer.superapp.
- Install and open the app, then sign in by following the on-screen steps. Keep your mobile number and email registered with LIC handy.
- Once signed in, view your policies, premium due dates and policy benefits on the home screen.
- To pay a premium, choose the policy and complete payment; e-receipts for LIC online payments are sent to your registered email ID.
- Use the other options for policy loans, revival of lapsed policies, updating details or buying a new policy.
Things to Keep Ready
- Your LIC policy number(s)
- Mobile number and email ID registered with LIC
- Aadhaar, if you are completing e-KYC or updating KYC details
- Bank account / UPI / card for premium payment
Official LIC Helpline and Support
| Channel | Details (as on licindia.in) |
|---|---|
| Call centre (24x7) | 022-6827 6827 (dial as 022-68276827) |
| SMS | SMS "LICHELP <policy no.>" to 9222492224 or 56767877 |
| 8976862090 | |
| Grievances email | [email protected] |
| App support email (store listings) | [email protected] |
Important Official Links
| Purpose | Link |
|---|---|
| LIC Download App page | licindia.in/download-app |
| MyLIC on Google Play | play.google.com |
| My LIC on App Store | apps.apple.com |
| LIC Contact Us | licindia.in/contact-us |
| PIB launch release | pib.gov.in |
FAQs
Is MyLIC the official LIC app?
Yes. It is published by Life Insurance Corporation of India and listed on LIC's official Download App page. It was formally launched on 15 April 2026 by the Department of Financial Services.
Can I pay my LIC premium through MyLIC?
Yes. Instant premium payment is one of the app's main features, as per the PIB release.
Can I take a loan on my LIC policy through the app?
Yes. MyLIC offers a paperless policy loan facility, along with online revival of lapsed policies.
Is MyLIC available on iPhone?
Yes, on the App Store for iOS 17 or later. However, the App Store description says it is currently for select beta LIC customers.
What is the LIC customer care number?
LIC's 24x7 call centre number is 022-6827 6827, as listed on licindia.in.
What is Super Sales Saathi?
It is LIC's app for agents and field staff, launched alongside MyLIC, with sales tools, reminders and performance dashboards.
Conclusion
MyLIC puts most LIC policy services, from premium payment and policy loans to revival and e-KYC, into one official app. Download it only through the links on licindia.in, check that the developer is Life Insurance Corporation of India, and use the 24x7 call centre (022-6827 6827) if you need help.
References
- https://www.pib.gov.in/PressReleasePage.aspx?PRID=2252346 – LIC Launches 'MyLIC' and 'Super Sales Saathi' Mobile Applications to Enhance Customer Experience and Digital Accessibility, PIB Delhi (Ministry of Finance), 15 April 2026
- https://licindia.in/download-app – LIC Download App page, accessed 13 October 2026
- https://licindia.in/contact-us – LIC Contact Us page, accessed 13 October 2026
- https://licindia.in/lic-portal – LIC Portal page (online payments and e-receipts), accessed 13 October 2026
- https://play.google.com/store/apps/details?id=com.lic.customer.superapp&hl=en_IN – My LIC, Google Play listing by Life Insurance Corporation of India, last updated 4 August 2026
- https://apps.apple.com/in/app/my-lic/id6740513802 – My LIC, App Store listing by Life Insurance Corporation of India, version 1.0.18 (23 September)