eSanjeevani Portal Guide 2026: Free Online Doctor Consultation Crosses 50 Crore, How to Register and Get e-Prescription
eSanjeevani, the Health Ministry's free National Telemedicine Service, has crossed 50 crore teleconsultations as of 15 September 2026. Learn its services, how to consult a doctor online step by step, requirements, helpline and official links.
On this page13 sections
eSanjeevani Portal: Overview
eSanjeevani is India's National Telemedicine Service, run by the Ministry of Health and Family Welfare (MoHFW). It lets people consult a government doctor over video, free of cost. On 6 October 2026 the Health Ministry announced that eSanjeevani has crossed 50 crore teleconsultations (50,00,92,730 as on 15 September 2026) across all 36 States and Union Territories. This guide explains what the portal offers, who can use it, and how to consult a doctor online step by step.
| Item | Details |
|---|---|
| Portal name | eSanjeevani – National Telemedicine Service |
| Official website | esanjeevani.mohfw.gov.in |
| Ministry | Ministry of Health and Family Welfare, Government of India |
| Developed by | C-DAC (Health Informatics Group, Mohali) |
| Launched | November 2019 |
| Cost | Free consultations |
| Total teleconsultations | 50,00,92,730 (as on 15 September 2026) |
| Languages | 15 (English and 14 Indian languages) |
| Coverage | All 36 States and UTs |
Latest Update: 50 Crore Milestone (October 2026)
According to the PIB release dated 6 October 2026, the key numbers are:
- 1.42 lakh Ayushman Arogya Mandir spokes and 19,473 hubs
- 901 online OPDs and 2,41,923 registered healthcare providers
- 2.5 to 3 lakh consultations every day; highest single day: 6,30,315
- Women account for 57.14% of use; citizens aged 46+ for 40.15%; senior citizens (60+) for 16.25%
- An AI-powered Clinical Decision Support System (AI-CDSS) helps doctors during consultations. It won the Gold Award under the National Awards for e-Governance 2026.
- Integration with the Emergency Response Support System (ERSS-112)
- Specialist patient-to-doctor OPDs at AIIMS Jodhpur, AIIMS Jammu and AIIMS Patna, with expansion planned to more premier institutions
Two Services on eSanjeevani
| Service | Type | How it works |
|---|---|---|
| eSanjeevani AB-HWC (at Ayushman Arogya Mandir) | Doctor-to-doctor (assisted) | The patient visits the nearest Ayushman Arogya Mandir. The health worker or Community Health Officer connects the patient by video to a doctor or specialist at a hub hospital (Hub-and-Spoke model). |
| eSanjeevani OPD | Patient-to-doctor | Citizens consult a doctor from home using a smartphone or laptop. |
Key Features
- Free video consultation with government doctors
- Upload of test reports (X-ray, lab reports) during registration
- E-prescription that can be downloaded and used to buy medicines
- Integration with Ayushman Bharat Digital Mission: users can create an ABHA (Ayushman Bharat Health Account) and link and share prescriptions and lab reports with doctors
- Available in 15 languages
- eSanjeevani OPD appointments can also be scheduled through the Aarogya Setu National Health App (as per the PIB explainer of March 2026)
Who Can Use It
The Health Ministry describes the service as free consultations "to one and all". eSanjeevani OPD lets patients anywhere in the country connect with doctors from home. People without a smartphone can use the assisted service at an Ayushman Arogya Mandir.
What You Need
- A mobile number (for OTP)
- A smartphone, tablet, or a laptop/desktop with camera, mic and speaker
- Internet connection and a browser such as Google Chrome or Mozilla Firefox
- Old prescriptions or test reports (JPEG/PDF), if any
- ABHA number (optional, for linking health records)
How to Consult a Doctor on eSanjeevani OPD: Step by Step
The steps below follow the process described by the Government (PIB). The screens on the current portal may look slightly different.
- Open the portal: Go to esanjeevani.mohfw.gov.in and choose the patient option.
- Verify mobile: Enter your mobile number and click send OTP. Enter the OTP received by SMS.
- Register and get a token: Fill in the required details on the patient registration form. Attach test reports (JPEG/PDF) if you have them. You get a patient ID and token by SMS.
- Join the queue: Log in with your patient ID. You are placed in the queue of the virtual consultation room.
- Talk to the doctor: When the "Call Now" button becomes active, press it. The doctor appears on screen for the video consultation.
- Download e-prescription: After the consultation, the doctor issues an e-prescription. Download it and buy medicines from a nearby medical shop.
Assisted consultation at Ayushman Arogya Mandir
- Visit your nearest Ayushman Arogya Mandir (Health and Wellness Centre).
- The health worker registers you on eSanjeevani and connects you to a doctor or specialist at the hub.
- Get the prescription after the consultation.
Mobile App for Health Workers
The official eSanjeevani – MoHFW Android app (publisher: Health Informatics Group, C-DAC Mohali) is meant for doctors, specialists and Community Health Officers for assisted doctor-to-doctor consultations at Ayushman Arogya Mandirs. The latest update (24 August 2026) added enhancements for ABHA workflows.
Helpline and Contact
| Channel | Details |
|---|---|
| Email (C-DAC, as listed on official app) | [email protected] |
| Phone (C-DAC Mohali) | +91 172 661 9000 |
| Address | Plot No. A34, Industrial Area, Phase 8, Mohali, Punjab 160071 |
Important Official Links
| Link | Purpose |
|---|---|
| esanjeevani.mohfw.gov.in | Official eSanjeevani portal |
| PIB release (6 Oct 2026) | 50 crore milestone details |
| eSanjeevani – MoHFW on Google Play | App for health workers and doctors |
| AarogyaSetu 2.0 on Google Play | ABHA and health records (National Health Authority) |
FAQs
Is eSanjeevani free?
Yes. The Health Ministry provides free consultations through eSanjeevani.
How many consultations has eSanjeevani done?
It crossed 50 crore teleconsultations, 50,00,92,730 as on 15 September 2026, as per the PIB release of 6 October 2026.
Can I get a prescription online?
Yes. After the video call the doctor gives an e-prescription, which you can download and use at a medical shop.
Can I consult an AIIMS specialist?
Patient-to-doctor specialist teleconsultation is available at AIIMS Jodhpur, AIIMS Jammu and AIIMS Patna, with more institutions planned.
Can I link my ABHA with eSanjeevani?
Yes. eSanjeevani is integrated with ABDM, so users can create an ABHA and link and share prescriptions and lab reports with doctors.
In how many languages is it available?
15 languages: English and 14 Indian languages.
Conclusion
With 50 crore consultations, eSanjeevani is now a regular part of public healthcare in India. If you need a doctor's advice for a common illness or a follow-up, you can register with your mobile number on the official portal, attach your reports and talk to a government doctor for free. People without a smartphone can visit the nearest Ayushman Arogya Mandir for an assisted consultation.
References
- PIB – E-Sanjeevani Crosses 50 Crore Teleconsultations, Strengthening Access to Healthcare Across the Country – Ministry of Health and Family Welfare, 6 October 2026
- PIB Explainer – India's Digital Public Infrastructure – 6 March 2026
- PIB – eSanjeevani milestone of telemedicine services to more than 10 Crore patients – 16 February 2023
- PIB – eSanjeevani integrated with NHA's Ayushman Bharat Digital Mission (ABDM) – 3 June 2022
- PIB – eSanjeevaniOPD: free national teleconsultation services from the comfort of home – 29 June 2020
- Google Play – eSanjeevani – MoHFW (C-DAC Mohali) – official app listing, last updated 24 August 2026
- Google Play – AarogyaSetu 2.0 (National Health Authority) – official app listing, last updated 30 July 2026